Phil Mayhew has over 30 years experience in the public sector focusing for the last 10 years on business improvement and service operations management at a senior level. Responsible for introducing lean thinking into Solihull Council, he now has over 10 years experience of supporting leaders at a strategic level on the implementation of cultural change and service redesign.

He is a qualified lean practitioner and through his extensive network has advised colleagues in such diverse organisations as States of Jersey, Rolls Royce, UPS, The Intellectual Property Office and the Ho Chi Minh School of Public Administration. He is a member of the advisory board at Loughborough University’s School of Service Operations Management and has an MBA from Warwick Business School. He is a Director and Fellow of The Institute for Continuous Improvement in Public Services and a founder and Director of the Midlands School for Social Entrepreneurs. A qualified teacher, he maintains a keen interest in teaching, learning and education policy and has until recently been a governor at an FE College and a Pupil Referral Unit. He is also a Trustee of the Colebridge Trust supporting community and enterprise development and has just finished a term as a Non Executive Director of an NHS Accute Trust

His particular expertise is in advising senior leaders on the strategic deployment of lean at an organisational scale. He is an Associate Director of Koru Consulting Limited. The views on this website are entirely his own unless otherwise attributed.

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